This Privacy Policy explains how Pixel Storm Media Pty Ltd (ABN 39 649 726 974), trading as Pixel Storm Media ("Pixel Storm Media", "we", "us") collects, uses, and protects your personal information. We are based in Australia and handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information we collect

We collect contact details you provide (such as your name and email) when you purchase, enquire, or request support; licensing and activation data (such as a machine identifier) needed to issue and validate your software licence; and standard website and analytics data such as pages visited and device or browser information.

Payments are processed by our reseller, Paddle. We do not collect or store your full payment card details — these are handled directly by Paddle.

How we use your information

We use your information to process orders and issue licences, provide support and updates, respond to your enquiries, operate and improve our website, and meet our legal obligations.

Who we share it with

We share information only as needed to run our business, including with Shopify (website hosting), Paddle (payment processing and order management, as merchant of record), and our email and support providers. We do not sell your personal information.

Data storage and retention

Your information may be stored on servers located in Australia or overseas through our service providers. We keep personal information only for as long as needed for the purposes above or as required by law.

Your rights

You may request access to, or correction of, the personal information we hold about you. To make a request or raise a privacy concern, contact us at support@pixelstorm-media.com.

Cookies

Our website uses cookies and similar technologies to operate the site and understand usage. You can control cookies through your browser settings.

Contact

Pixel Storm Media — EQ125 The Entertainment Quarter, 115 Lang Rd, Moore Park NSW 2021, Australia. Email support@pixelstorm-media.com.

Last updated: 3 July 2026.